Frequently Asked Questions (FAQ) Family Mediation
What is Family Mediation?
Family mediation is a confidential, forward-focused process that helps separating couples resolve disputes around parenting, finances and property— without going to court. Family mediation also deals with wider family disputes such as grandparents contact, decisions on care of relatives and more. It’s quicker, more affordable, and less stressful than litigation. In most cases, you must consider mediation before applying to court.
What does the mediator do?
Our mediators are trained, FMC registered professionals, who:
- Facilitate calm, constructive conversations
- Help you explore options and reach fair agreements
- Ensure both voices are heard
- Provide legal information (but not advice)
- Support decisions that work for your children and your future
They remain impartial and do not make decisions for you.
What is a MIAM?
The first step is to attend a Mediation Information and Assessment Meeting (MIAM) to find out if the process is right for you. You might be surprised to find it is – we know that where both former partners go and see a mediator for a MIAM, three quarters choose to go on to mediate, despite the fact that many don’t know anything about mediation before the meeting, or think their partner is so unreasonable that mediation will never work.
A MIAM (Mediation Information & Assessment Meeting) is your opportunity to meet with the mediator 1-2-1 for up to an hour and helps you:
- Understand the mediation process
- Share your situation and concerns
- Explore options for resolution
- Decide whether mediation is right for you
- Next steps
- MIAMs are required before most court applications. Learn more from the Family Mediation Council
What is Child-Inclusive Mediation (CIM)?
CIM allows children (usually aged 10+) to share their views with a specially trained mediator in a safe, separate meeting. This ensures decisions remain child-focused and supports healthier outcomes for families.
What happens after the MIAM?
If both parties agree to mediate, we’ll schedule your first joint mediation session. Most families reach agreement within 2-4 sessions. If mediation isn’t suitable, we’ll guide you through alternative options.
Is mediation legally required?
Mediation is always voluntary, but attending a MIAM is mandatory before most family court applications. If you believe that your case is not suitable for the mediation process, you will need to show the judge that you’ve attended a MIAM and that you’ve considered mediation and any other suitable alternatives before going to court, unless specific circumstances mean you are exempt from this requirement. See the full list of exemptions on GOV.UK
What if my ex has already contacted a mediator?
You may be invited to attend a MIAM. This doesn’t mean you’re committing to mediation — it’s simply a chance to understand your options and this step can save time and money.
Are agreements legally binding?
Not automatically. However, you can apply for a legally binding consent order through the court. We’ll guide you through this process and connect you with legal support if needed.
Can I get legal advice during mediation?
Absolutely. Many clients find it helpful. You can:
- Speak to a solicitor at any stage
- Use Affordable Advice via Advicenow
- Contact Citizens Advice or your local law centre
- Check out our recommended partners who share our values around affordability and accessibility.
When should I seek legal advice?
Legal advice is helpful when:
- Making decisions with legal implications
- Reviewing proposed agreements
- Preparing consent orders or divorce papers
Choose a solicitor who specialises in family law and follows the Law Society’s Family Law Protocol.
Can solicitors attend mediation?
Yes — we offer hybrid mediation, where solicitors join sessions. This is especially useful for financial matters and can speed up resolution. Ask us if this option suits your case.
What if we can’t agree?
If mediation doesn’t result in agreement, you can still take your case to court. However, over 90% of our clients reach resolution — well above the national average of 73% (Family Mediation Council, 2019).
What if things change later?
You can return to mediation to revise your agreement. If your arrangement is legally binding and not followed, enforcement through the courts is possible. Although, people tend to stick to arrangements when they’ve been involved in the decision-making process, rather than told by a Judge.
SimplyPro Removal & Storage Ltd2025-08-05Trustindex verifies that the original source of the review is Google. I had a very positive experience with this mediation service, even though — due to my personal circumstances — we weren’t able to proceed with mediation in the end. From the very first point of contact, the team was professional, supportive, and responsive. They handled everything with empathy and a calm, non-judgmental approach, which really helped during a difficult and emotional time. Although the process couldn’t go ahead in my case, I genuinely felt that I was in capable hands. I would highly recommend them to anyone considering mediation. Alessandra Battinelli2025-04-29Trustindex verifies that the original source of the review is Google. I wanted to express my gratitude for the mediation service provided. The session was conducted professionally, and the mediator listened attentively to both parties, facilitating a constructive conversation. I am also very happy with the support I had before and after the session. Very organised. Rubani Streete-Hamilton2025-04-06Trustindex verifies that the original source of the review is Google. Honestly, mediation was the last thing on my mind when going through a breakup and felt like I was on an emotionless conveyor belt, getting taken on for a ride with all the expensive court processes, legal babble and gut retching reliving of the breakdown of of your relationship. I was recommended too attended a MIAM with Brighter Future by a colleague who had gone through something similar and was the first time I could actually see a bit of light at the end of the tunnel. Then after 2 sessions with a fantastic mediator, we reached a settlement and made it official without solicitors! Was really quicker, simpler and can put more of my time and energy into being a great father for my kids. OGLifestylesFitness2025-03-07Trustindex verifies that the original source of the review is Google. Initially I was skeptical about using a mediation service and involving even more people into an already difficult situation. But now I'm so glad I did. The whole process can be stressful but the service and professionalism I received from Rebecca was first class and I can only say good things about her. I felt really listened to and she was clear, concise and considerate in our sessions. I'd recommend Bright Future to anyone considering meditation, it's way more cost effective than dealing with lawyers! Temi Oduyemi2025-03-06Trustindex verifies that the original source of the review is Google. Outstanding Mediation Services – Highly Recommend! Brighter Future Mediation Service truly lives up to its name! Their team is compassionate, professional, and highly skilled at guiding discussions toward fair and peaceful resolutions. They created a supportive environment where both parties felt heard and understood, which made a huge difference in reaching an agreement that worked for everyone. Their expertise in conflict resolution, patience, and ability to foster constructive communication helped turn a stressful situation into a positive outcome. If you need mediation services, I highly recommend Brighter Future Mediation Service. They genuinely care about their clients and are committed to helping people move forward with clarity and confidence. Thank you for your excellent service! E J2025-03-06Trustindex verifies that the original source of the review is Google. 100% recommend this service. Takes such a weight off having that support and guidance. Shout out to a highly experienced team. Camille Lartey2025-03-06Trustindex verifies that the original source of the review is Google. Thankyou for all your help in finding a way forward for our family. Godwin kofi Atito2025-02-28Trustindex verifies that the original source of the review is Google. Highly professional and skilled! The team is experienced, impartial, and truly dedicated to finding fair resolutions. They handle meditation with professionalism and care, Highly recommended for anyone in need of reliable mediation services! Victoria Burke2025-02-27Trustindex verifies that the original source of the review is Google. Really speedy reply, professional, understanding and knowledgeableVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more